You made the sale.
We'll make sure you keep it.

Seamless failed payment recovery
personalized for your brand to reduce churn

Estimate Savings

of all churn is caused
by failed payments

of failed payments
are recovered

Gravy can recover up to

of failed payments

HUMAN

connections grow active customers by more than

How It Works

Step 1

Sync Your Payment Systems With Gravy

In order to know what is possible, we need to know where you are. Syncing your payment systems allows us to identify the best areas of opportunity.

Step 2

Meet Your Dedicated Recovery Team

Human-to-Human. It's at the core of what we do. Your recovery team will spend time getting to know you, your brand, and what you stand for.

Step 3

Start Recovering Your Failed Payments

It's all Gravy from here. Your dedicated recovery team will begin recovering your failed payments from Day 1. Hello, worry-free revenue.

Step 1

Step 2

Step 3

Perks & Benefits

You Re-capture Earned Revenue.

More than 2 out of 3 businesses lose 17% or more of subscription profits due to customer churn. This forgotten funnel can be detrimental to growth.

Your Customers Stay Engaged.

Customer relationships are the core of any business. Unlike dunning software — Gravy maintains your customer loyalty regardless of their situation.

Full-Time Retention Specialists.

You can outsource automation, but should you outsource your customer relationships? We ensure you get the top customer retention specialists.

Your Lifetime Value Increases.

65% of revenue comes from existing customers. Ignoring them is a recipe for disaster. It's our duty to change how customers expect to be treated.

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What they say...

Imagine having a 24/7 engagement team that contacts customers within hours of a failed payment, updates billing information and saves clients you worked hard to win. Gravy took my recovery rate from 33% to 79%.

Amy Porterfield - Online Marketing Expert

Gravy means it when they say 'Everybody wins'. They’re invested in becoming a part of your internal team while delivering personalized and heartfelt service to your clients. Thanks to them, my failed payment recovery rate has grown to 68%.

Nicole Walters - Business Consultant

Doubling Bryan Harris' recovery rate put $50,000+ back in his business

Bryan Harris - Videofruit

When we hired Gravy, it was such a huge burden lifted off [our] shoulders knowing that our team was being taken care of, that I didn't have to worry about that side of the business anymore, and that our customers were feeling supported.

Jamie Dana - Self-made Entrepreneur